Amazon Scam Calls — Fake "Prime" Renewals & Refunds

The "Amazon scam" is a phone-call template fraud in which an automated voice claims a charge has been made to your Amazon account — usually a Prime renewal — and prompts you to "press 1 to cancel". Pressing 1 connects you to a scammer who tries to talk you into installing remote-access software.

Warning signs

• Robotic voice referencing a recent Amazon "charge" without naming the product.
• Pressure to act in the next few minutes "or be charged".
• Caller asks you to install AnyDesk, TeamViewer or similar remote-control software.

Real-world scripts

• ""Your Amazon Prime membership has been renewed for £79.99. Press 1 to cancel.""
• ""We need to verify your refund — please log into your bank while we are on the line.""

If you receive this call

• Hang up — Amazon does not call about Prime renewals.
• Log into your Amazon account directly to verify any subscription.
• If you installed software during the call, disconnect and call your bank.
• Report it to Action Fraud and submit a number report on GhostCallers.

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